Refund policy
14-Day Right of Withdrawal (EU)
If your order is delivered within the European Union, you have the right to return your item within 14 days of delivery, without providing a reason
30-Day Return Policy
We offer a 30-day return policy under the following conditions:
We offer a 30-day return policy under the following conditions:
- Items must be unworn, unused, unwashed
- All tags must be attached
- Returned in original packaging
- Must include proof of purchase
We reserve the right to reject returns that do not meet these conditions.
Return Process
All returns must be requested in advance via: support@alphaspire.co
Returns sent without approval will not be accepted.
All returns must be requested in advance via: support@alphaspire.co
Returns sent without approval will not be accepted.
Return Shipping Costs
Return shipping costs are fully paid by the customer.
We do not provide return labels.
Return shipping costs are fully paid by the customer.
We do not provide return labels.
Non-Returnable Items
- Personalized/custom products
- Sealed items (for hygiene reasons) once opened
- Gift cards
Refunds
Refunds are issued after inspection and approval, within 10 business days to the original payment method.
Shipping costs are non-refundable.
Refunds are issued after inspection and approval, within 10 business days to the original payment method.
Shipping costs are non-refundable.